FAQ & Site Info
FAQ
Return Policy: 14 Days
Buyer needs to contact within 14 days of receiving the item to arrange a return/replacement
Return eligible only if:
1. Item is significantly not as described or not working properly
2. Item is not delivered (Moneyback Guarantee)
We pack all the items with bubble wrap to make them safe with a durable 60mm plastic bags.
Paypal is the safest and secure mode of payment.
We accept Paypal Only.
Prompt payment required for "Buy it Now" Items.
We reserve the right to cancel payment for Unverified/Suspicious payments.
Customer satisfaction is very important to us. If you have any problem with your order,please contact us and we will do our best to make you satisfied, please do not leave a negative feedback before we resolve your problem.
We guarantee that your issue will be solved quickly.
As long as you are happy with your purchase , please help us with a positive feedback.
Your feedback is very important to us. We will leave a positive feedback for you in return automatically once we receive your feedback.
Please email us using eCRATER messaging option, we will reply your message as soon as possible.
We first use the products ourselves as testing phase, once we are happy with the quality and content of the products, we list the brand new and sealed packed items for our clients.
Basically, we will not sell anything which we dont prefer buying ourselves. Hence products are brand new and 100% authentic.
We use Shipping Carrier: India Post Registered Post
Tracking Number available after International customs cleared.
Traceable on : https://www.track-trace.com/post
Shipping time:
USA: 10-16 working days
Canada, Australia, New Zealand: 12-18 working days
Europe & Israel: 12-20 working days
South America, Asia, Middle East: 12-22 working days
Rest of the world: 14-25 working days
International Buyers - Please Note:
Import duties, taxes, and charges are not included in the item price or shipping cost. These charges are the buyer's responsibility.
Please check with your country's customs office to determine what these additional costs will be prior to bidding or buying.
